Service Request Ticket - # 33043

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2009 12:58 PM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080581[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005DN Printer #Q7815A#ABA
Serial No. SCNR2R02316 Location PDR

Model Q78915A Hostname provost.wou.edu
Notes 100-sheet multipurpose tray, 500 sheet input tray, duplexing Roller Kit from P0078821 FEB2011 SR#41188, LJ PP3005dn transfer Roller #RM1-1508-000 from P0095829 OCT2014 SR#55060; LaserJet P3005N Network Formatter #Q7848-61006 from P0096406 JAN2015 SR#55718 Ink/Toner Refill

Wired NIC 00:21:5A:7B:1A:F9

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lance Jewett Jul 21, 2009 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 21, 2009 02:55 PM 
Task reassigned to Self Resolved.
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Cinthya Mendez-Garcia Jul 21, 2009 12:58 PM 
this is the only printer she can access.
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Cinthya Mendez-Garcia Jul 21, 2009 12:58 PM 
called saying Betsy culliton is filling in for 
julie harding for the summer. 

says when she tries to send a document to the 
printer she gets the error messge: 
"windows cannot print due to the printer set 
up..." says it was working about 20 minutes ago. 

says she has tried unplugging and plugging the 
printer back on. 

available times: 
today preferably anytime. 
tomorrow anytime.
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