Service Request Ticket

Service Request Information

CONTACT	Name	Dunkin, Sally	Date	Jul 22, 2009 08:53 AM
	Department	Emeritus and Retired Faculty and Staff	Phone
	Location		Email	dunkins@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050783 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
	Serial No.	B5Z5L81	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query
	Wired NIC	00:12:3F:95:42:2D

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	soukupm@wou.edu	88568

Entered by	Date	Memo
Mike Soukup			Email Public
Entered by	Date	Memo
Mike Soukup	Sep 14, 2009 11:43 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Jul 22, 2009 03:47 PM	Task reassigned to Mike Soukup.	Add Attachment
Gabriel Thrash	Jul 22, 2009 11:20 AM	Task reassigned to UCS Tech.	Add Attachment
Gabriel Thrash	Jul 22, 2009 11:20 AM	Michelle Vandeusen is already an admin. We figured out how to change the (/) back to normal but can't figure out how to set the (Numlock) to the letter V.	Add Attachment
Lance Jewett	Jul 22, 2009 10:37 AM	Task reassigned to Todor Todorov.	Add Attachment
Casey Sonflieth	Jul 22, 2009 08:53 AM	a few things to do with her computer. the number lock on her keyboard she wants switched to when she pushes that key to become a V. she needs to have Michelle Vandeusen added to the admin computer. so when she accesses the the computer she can she everything that Sally can see Login: vandeusm Phone:8-8125 Email:dunkins@wou.edu	Add Attachment