Service Request Ticket - # 33069

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2009 01:47 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050783[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. B5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query

Wired NIC 00:12:3F:95:42:2D

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jul 23, 2009 02:42 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jul 23, 2009 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jul 23, 2009 02:42 PM 
it wasn't running, i started it

also installed thunderbird/lightning
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Cinthya Mendez-Garcia Jul 23, 2009 01:47 PM 
says when she gets email a flag appears on her 
toolbar and a phone ringing noise usually 
happends. says it hasnt been working since 
yesterday. says it is not working because it does 
not go off and the flag does not appear and she 
checks her email and she has new email. 

available times 
today until 5pm 
8am-5pm
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