Service Request Ticket - # 33073

Service Request Information

CONTACT Name Kauffman, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2009 08:16 AM
Department Western Community Policing Institute Phone 14008
Location Email kauffmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060123[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 4C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A5:14:24

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jul 28, 2009 08:02 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jul 28, 2009 08:02 AM 
His computer had tons of viruses. Brian Berkley
came and went through the computer and got it
cleaned up.
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Lance Jewett Jul 24, 2009 08:30 AM 
Task reassigned to Jordan Colton.
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Kevin Elmore Jul 24, 2009 08:17 AM 
He's only in until 10am today.
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Kevin Elmore Jul 24, 2009 08:16 AM 
His connection is really slow.  He's tried 
restarting already.  He can't get the wou 
homepage to load in an attempt to access email 
via the web.
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