Service Request Ticket - # 33093

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 27, 2009 01:39 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell GX270 - TRI Purchased
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:00:0B:88:66:37

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jul 30, 2009 10:00 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 30, 2009 10:00 AM 
all set up
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Emily Kavanagh Jul 30, 2009 08:32 AM 
She is available today, she goes to lunch about 
noon and then is back until about 5pm.
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Lance Jewett Jul 30, 2009 08:16 AM 
Called and left VM asking availability
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Cinthya Mendez-Garcia Jul 29, 2009 08:07 AM 
Task reassigned to Lance Jewett.
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Cinthya Mendez-Garcia Jul 27, 2009 01:53 PM 
says she tried doing the updates, but she cannot 
because she is not an admin to that machine. she 
would like to be an administrator on that machine 
and would like to have Lisa Wilson be one as 
well.
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Cinthya Mendez-Garcia Jul 27, 2009 01:41 PM 
would like to have outlook set-up, she has tried 
to set it up herself and had trouble. says 
computer might need to be updated, says for some 
reason it will not do its regular updates. 

Available Times: 
says her office is room conditioned :) 
8:30am-5pm
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