Service Request Ticket - # 33106

Service Request Information

CONTACT Name Thomas, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 29, 2009 08:21 AM
Department Student Enrichment Program Phone 88550
Location Email thomasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20071244[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 7GJTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software oxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 installed as Office Pro 2003, Acrobat Pro v6.0 from P0051317 transfered from W#20030733 for Sheree Soalrio Aug2008

Wired NIC 00:1E:C9:7C:BF:56


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Jul 29, 2009 09:40 AM
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jul 29, 2009 09:39 AM
Task reassigned to Lance Jewett.
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Lance Jewett Jul 29, 2009 09:39 AM
i unpluged and pluged it back in and it reset
everything
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Casey Sonflieth Jul 29, 2009 08:21 AM
when she turns on her computer it is all blue and 
fuzzy and when she logs on it a big black on the 
right side vertically. and yellow speckles all 
over and the letters on the icons are shaking.
it does not let her stay logged in for long 
because the screen turns black.
the best way to get a hold of her is phone and 
she can not do any work without her computer

Phone:8-8550
Email:tevesa@wou.edu
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