Service Request Ticket - # 33131

Service Request Information

CONTACT Name Maroney, Elisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2009 01:58 PM
Department Deaf Studies and Professional Studies Phone 88735
Location Email maronee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20070420[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description MacBook 2.16GHz Intel Core 2 Duo-White #Z0ET
Serial No. SW87370MLYX1 Location ITC 007 Storage

CPU Intel Core 2 Duo T7400(2.16GHz, 667MHz,4M)


OS Software MAC OSX 10.4 Tiger with FREE upgrade to Leopard, Microsoft office Pro 2004 license from p0063241

Wired NIC 00:1B:63:33:23:E5


Wireless NIC 00:1C:B3:BE:A6:1B


Bluetooth NIC 00:1D:4F:8D:30:5E


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Cinthya Mendez-Garcia Jul 30, 2009 02:02 PM
Task reassigned to Self Resolved.
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Cinthya Mendez-Garcia Jul 30, 2009 02:02 PM
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Jul 30, 2009 02:02 PM
closing the task says she figured it out. 
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Cinthya Mendez-Garcia Jul 30, 2009 01:59 PM
home: 503-837-0073
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Cinthya Mendez-Garcia Jul 30, 2009 01:58 PM
says she is not in her office she is at home. 
says that lance had set it up, but says it still 
has the previous chair's name on it. she is 
unable to log in says she puts her username and 
password in but it just jiggles. 

this laptop is a mac. 

Available time: 
today late this afternoon. from 4-5pm. 
says she is leaving for philly tomorrow morning. 
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