Service Request Ticket - # 33154

Service Request Information

CONTACT Name Donovan, Jean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2009 09:18 AM
Department OHSU School of Nursing Phone 88826
Location Email donovanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080030[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BZ0GP11 Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003

Wired NIC 00:21:70:0A:F6:F3

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Sep 01, 2009 10:24 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Todor Todorov Aug 24, 2009 04:57 PM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 24, 2009 04:57 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Todor Todorov Aug 17, 2009 11:26 AM 
Brian and I went to her office. She left for a
conference. The syncing problem appears to be on
the OHSU server side.
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Cinthya Mendez-Garcia Aug 11, 2009 02:41 PM 
called to check on the status of this task. she 
would like a call about what is going on. 
extension# 8-8826
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Brian Berkley Aug 10, 2009 03:38 PM 
Changed her password for her OHSU login? She needs
to change it on the i-Pac.
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Casey Sonflieth Aug 10, 2009 09:09 AM 
she is here until 2pm today
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Casey Sonflieth Aug 10, 2009 09:08 AM 
she needs someone to call her today to plan a 
time to help
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Casey Sonflieth Aug 10, 2009 09:07 AM 
she really needs someone to help her by 
wednesday. because she is leaving and has lots of 
meetings.
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Casey Sonflieth Aug 10, 2009 09:06 AM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth Aug 10, 2009 09:06 AM 
she is calling back to check up on the status of 
this task
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Casey Sonflieth Aug 03, 2009 09:18 AM 
She has an I-Pac. and it is not synchronizing 
with the her WOU desktop which is 20080030[Edit Inv]

Phone: 8-8826
Email:donovanj@wou.edu
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