Service Request Ticket - # 33156

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2009 10:26 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090369[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 30QGCK1 Description Dell OptiPlex 760 USFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 30qgck1 Location Unknown

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software bundled with Roxio Creator and CyberLink PowerDVD, Windows 7 Pro upgrade on P0081747, Micorsoft Offcie Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:48:BF

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 06, 2009 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 03, 2009 02:39 PM 
Task reassigned to Dale Goodell.
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Courtney Wehner Aug 03, 2009 10:32 AM 
The computer will be on the back counter by the 
tech office.
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Courtney Wehner Aug 03, 2009 10:27 AM 
Please do the regular imaging for a Smart 
Classroom and then return to Courtney or Tricia.  
There has been a change in location and we are 
waiting to find that out.
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