Service Request Ticket - # 33159

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2009 11:22 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050956[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m, Pentium M, 2GHz,400MHz FSB, 12.1-in WXGA
Serial No. 65GBX81 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software

Wired NIC 00:12:3F:6A:03:FC


Wireless NIC 00:13:CE:38:C1:35

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis Aug 05, 2009 12:39 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Michael Ellis Aug 05, 2009 12:39 PM 
I re-added the MAC to NAC.
 Add Attachment
Michael Ellis Aug 03, 2009 04:29 PM 
Task reassigned to Michael Ellis.
 Add Attachment
Michael Ellis Aug 03, 2009 04:29 PM
Add Attachment
Casey Sonflieth Aug 03, 2009 11:22 AM 
****This is an email****

Good Morning,
 
One of the wireless laptops that we check out to 
students will not update. It says it can not 
connect to the server. It says it is connected to 
the WOU wireless but the signal strength is low. 
The number is 20050956[Edit Inv]. It is out of service and 
on my desk. Thanks!
 
Angie Barry
Office Coordinator
Werner University Center
503.838.8064 phone
503.838.8427 fax
Please consider your environmental responsibility 
before printing this email.
Add Attachment