Service Request Ticket - # 33173

Service Request Information

CONTACT Name Lee, Gordon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2009 09:23 AM
Department Creative Arts/Music Phone 88388
Location Email leeg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010822[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LserJet 5000DN
Serial No. JPB3106643 Location PDR

Model C8068A Hostname
Notes 3 paper trays, duplexing, 16ppm, 65,000 page duty cycle NIC: 00-01-E6-62-38-D5 Ink/Toner Refill

Wired NIC 00:01:E6:62:38:D5

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Aug 04, 2009 09:43 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 04, 2009 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Aug 04, 2009 09:23 AM 
they are calling in and the printer is not 
working right and it says that it is jammed and 
they check to see if it is and it is not.

Phone:8-8388
Email:leeg@wou.edu
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