Service Request Ticket - # 33174

Service Request Information

CONTACT Name Fretz, Rod   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2009 09:37 AM
Department Health & Exercise Science Phone 88295
Location Email fretzr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090359[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP9190380TG Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641

Wired NIC 00:25:4B:AF:93:88


Wireless NIC 00:24:36:B5:3B:26


Bluetooth NIC 00:25:00:CB:33:83

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 12, 2009 11:22 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Aug 06, 2009 01:17 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Aug 06, 2009 01:17 PM 
Machine is ready to deliver.  Items to be completed:
- Have him login.
- Run Migration Assistant.
- Copy migrated files to his profile.
- Change ownership of copied files.
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Dale Goodell Aug 05, 2009 04:15 PM 
Task reassigned to Dale Goodell.
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Courtney Wehner Aug 04, 2009 09:38 AM 
Please take away the iMac 800MHz 20020790[Edit Inv].

Computer will be on the back counter by the tech 
office.
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