Service Request Ticket - # 33176

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2009 11:22 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031315[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell 17in Flat Panel LCD Monitors #1703FP
Serial No. MX02Y3114760545QAWF8 Location ITC 007 Storage
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Aug 04, 2009 12:12 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Aug 04, 2009 12:12 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Aug 04, 2009 12:12 PM 
She was opening the attachments instead of saving
them first. Then when she hit the save button it
saved them to some weird folder that she couldn't
find. I told her to save the attachment first so
she can remember where she put it.
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Casey Sonflieth Aug 04, 2009 11:22 AM 
she is on her email and she lost an attachment 
and and she said saved it but it did not ask how 
she wanted to save it. and now she opened it back 
up and nothing was there. she is wondering if it 
is still retrievable. 

Phone:8-8322
Email:heidek@wou.edu
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