Service Request Ticket - # 33181

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 04, 2009 03:38 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090338[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP9190BT0TG Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844

Wired NIC 00:25:4B:A1:49:5A


Wireless NIC 00:24:36:B5:02:4C


Bluetooth NIC 00:25:00:C6:E8:50

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Oct 05, 2009 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Sep 09, 2009 08:24 AM 
done but need printers
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Richard Kavanagh student Aug 28, 2009 08:11 AM 
3 comps won't image. trying to image them at my desk.
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Richard Kavanagh student Aug 26, 2009 08:11 AM 
Lab is set up. Imaging now.
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Courtney Wehner Aug 25, 2009 09:47 AM 
When you are ready to put this lab together, 
please bring us the two 19in monitors (20051010[Edit Inv], 
20051009) so we can redistribute them.

Also, we need the three 22in monitors (20080333[Edit Inv], 
20080332[Edit Inv], 20080331) and the three MacPro towers 
(20080307[Edit Inv], 20080305[Edit Inv], 20080306) brought back to us 
so we can move them to CH 311.  

Everything else can be brough back to the fee 
payment hallway so we can figure out where they 
need to go.  They do not need to be stored.
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Courtney Wehner Aug 04, 2009 03:39 PM 
We need to have an image built for the 21 
machines that will be placed in ITC 104 after 
August 17th.  I just listed a WOU#, but you can 
take any one you choose for the image.
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