Service Request Ticket - # 33190

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 05, 2009 10:29 AM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090115[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag HFKZBK1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFKZBK1 Location PDR Bin

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Win 7 Pro 64bit, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:4F:5D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Courtney Wehner Aug 20, 2009 12:29 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Aug 20, 2009 12:29 PM 
It is created and uploaded to ghost
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Tricia Flaherty Aug 13, 2009 09:58 AM 
we are needing base student(APSC101)  and then ED 
111 image created from that
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Jordan Colton Aug 05, 2009 03:29 PM 
Task reassigned to Lance Jewett.
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Courtney Wehner Aug 05, 2009 10:30 AM 
I have 64 totals computers at this time that will 
eventually need this image.  

This computer will be on the counter by the tech 
entrance.
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