Service Request Ticket - # 33202

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 05, 2009 02:35 PM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050982[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag BQ9WB91 Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. BQ9WB91 Location ITC 207 Storage (was S. Scheck/LAS Staff Laptop)

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6B:3B:50


Wireless NIC 00:16:6F:30:BF:12

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Aug 05, 2009 02:45 PM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Aug 05, 2009 02:45 PM 
thank you for fixing this. closing the task.
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Cinthya Mendez-Garcia Aug 05, 2009 02:40 PM 
username: schecks
device: Dell laptop
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Cinthya Mendez-Garcia Aug 05, 2009 02:35 PM 
available times: 
office open all day.
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Cinthya Mendez-Garcia Aug 05, 2009 02:35 PM 
came by saying he has tried rebooting the laptop 
but does not work. says he has had wireless for a 
long time but now he gets the temporary page.
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