Service Request Ticket - # 33226

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2009 10:00 AM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040563[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 SFF, Pentium 4 Processor 540
Serial No. 117sk61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0050950

Wired NIC 00:11:43:B1:3E:42

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Aug 10, 2009 01:13 PM 
Task reassigned to Richard Kavanagh.
 Add Attachment
Richard Kavanagh student Aug 10, 2009 01:13 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Richard Kavanagh student Aug 10, 2009 10:51 AM 
Sent an e-mil about connecting to bart.
 Add Attachment
Richard Kavanagh student Aug 10, 2009 10:39 AM 
Called and left a voice mail about switching to bart.
 Add Attachment
Casey Sonflieth Aug 10, 2009 10:00 AM 
she tries to print and it says: Status unable to 
connect.

Phone:8-8280
Email:laceyj@wou.edu
 Add Attachment