Service Request Ticket - # 33232

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 10, 2009 11:32 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060636[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 3.40GHz, 2X2M, 800MHz
Serial No. 2J1SXC1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro 2003 fro TRI -site license

Wired NIC 00:1A:A0:42:C7:55

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Aug 11, 2009 09:27 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 11, 2009 09:27 AM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Aug 10, 2009 02:57 PM 
says she has the software there that needs to be 
installed.
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Cinthya Mendez-Garcia Aug 10, 2009 02:57 PM 
called today saying they need the software Lena 
installed onto the machine. says the person that 
has admin rights to that machine is not there so 
they need someone else to have admin right to 
that machine. 

Mark Schalock needs to have rights to that 
machine.
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Casey Sonflieth Aug 10, 2009 11:32 AM 
she needs the software Lena installed onto a 
computer. 

Phone:8-8786
Email:wilsonl@wou.edu
jsut find and get a hold of lisa wilson and she 
will take you where it needs to be done.
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