Service Request Ticket - # 33261

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 12, 2009 11:20 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040374[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Intel Pentium 4, 2.80GHz, 800 FSB
Serial No. CLYHQ51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0049368, Filemaker pro 8( installed as v7) from P0055050

Wired NIC 00:11:11:36:B3:BF

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 12, 2009 12:00 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Aug 12, 2009 12:00 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 12, 2009 12:00 PM 
disabled floppy drive and reinstalled adobe reader
9.1.3
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Casey Sonflieth Aug 12, 2009 11:20 AM 
she was working and tried to save a document into 
her document folder and it asked her to insert a 
disc into drive A and there is a clicking sound 
from the CD in there.

Phone: 8-8082
Email:townsenk@wou.edu
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