Service Request Ticket - # 33277

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2009 11:16 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090298[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag HFN9CK1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN9CK1 Location 009

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:48:6A

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 17, 2009 11:20 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 13, 2009 12:35 PM 
Setup Monday, 8:30 am; call first.
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Dale Goodell Aug 13, 2009 12:19 PM 
Task reassigned to Dale Goodell.
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Courtney Wehner Aug 13, 2009 11:17 AM 
She has a 17in monitor that she would like to 
keep to add with the new 22 in monitor.

The computer and monitor will be on the back 
counter by the tech entrance.

She would like Office 2007 Pro.
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