Service Request Ticket - # 33280

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2009 11:33 AM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Aug 14, 2009 04:24 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Aug 14, 2009 04:24 PM 
Complete, with the exception of FileMaker Pro.
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Dale Goodell Aug 13, 2009 12:15 PM 
Task reassigned to Dale Goodell.
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Courtney Wehner Aug 13, 2009 11:34 AM 
She has a 19in monitor already.  You can ask if 
she would like to keep it to with her new 22in 
monitor.  

The computer and monitor are on the back counter 
by the tech entrance.
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