Service Request Ticket - # 33296

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 14, 2009 07:15 AM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20090293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN2CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:34:D1:74


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public

Entered by Date Memo
Kevin Elmore Aug 14, 2009 07:22 AM
Task reassigned to Kevin Elmore.
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Kevin Elmore Aug 14, 2009 07:22 AM
Status changed from (1) Pending to (5) Completed
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Kevin Elmore Aug 14, 2009 07:15 AM
I don't have skype on my user account on the new
srd machine.
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