Service Request Ticket - # 33311

Service Request Information

CONTACT Name Hutchinson, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2009 08:43 AM
Department Campus Public Safety Phone 88016
Location Email hutchinsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090269[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 238h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DC:01


Wireless NIC 00:24:2C:5B:56:DE


Bluetooth NIC 00:25:56:D3:C1:B9

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Sep 09, 2009 05:23 PM 
Status changed from (4) On Hold to (5) Completed
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Tricia Flaherty Sep 09, 2009 05:23 PM 
Laptop wasx returned by Joe but I was out and 
forgot to close task last week all is good
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Tricia Flaherty Aug 24, 2009 09:52 AM 
Status changed from (1) Pending to (4) On Hold
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Tricia Flaherty Aug 24, 2009 09:52 AM 
Joe has laptop until August 28th
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Michael Ellis Aug 18, 2009 04:42 PM 
Task reassigned to Tricia Flaherty.
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Michael Ellis Aug 18, 2009 04:42 PM 
Priority changed from (3) Priority to (2) High Priority.
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Michael Ellis Aug 18, 2009 04:42 PM 
Tricia, please have Joe fill out the form and
check one out for a week.
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Teresa Hutchinson Aug 17, 2009 08:43 AM 
Public Safety (Joe H) was hoping to be able to 
demo a laptop similar to the one in the rolling 
carts for one week.  I'm passing on the message.
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