Service Request Ticket - # 33315

Service Request Information

CONTACT Name Kazerouni, Rahim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2009 10:35 AM
Department Natural Science Division Phone 88489
Location Email kazeror@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030636[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag 7SC0Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 7SC0Y41 Location ITC 207 Storage

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5A:40

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 24, 2009 12:13 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Aug 24, 2009 12:13 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 24, 2009 12:13 PM 
installed drivers for ns114.wou.edu and bunsen.wou.edu

ns114 is HP 2035n
bunsen is HP Color Laser 2025

Both drivers are on the NS I: drive labeled per
room the printers are in.
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Brian Berkley Aug 17, 2009 02:08 PM 
called and left vm. software is in t.\2. Drivers\2035n
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Casey Sonflieth Aug 17, 2009 10:35 AM 
he is having trouble finding the HP 2035N and it 
is is located in NS 114

his office is in NS 111

he went and tried it on bart too but is still 
unable to find the printer.

Phone:8-8489
Email:kazeror@wou.edu
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