Service Request Ticket - # 33316

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2009 10:55 AM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060220[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 63L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5A:F6


TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public

Entered by Date Memo
Todor Todorov Aug 17, 2009 04:48 PM
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Aug 17, 2009 03:34 PM
available times: 
today until 5pm 
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Cinthya Mendez-Garcia Aug 17, 2009 03:33 PM
Status changed from (5) Completed to (1) Pending
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Cinthya Mendez-Garcia Aug 17, 2009 03:33 PM
called saying that the screen of one of the
display monitor is black. it is her primary
monitor that is black. 
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Todor Todorov Aug 17, 2009 11:18 AM
Task reassigned to Todor Todorov.
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Todor Todorov Aug 17, 2009 11:18 AM
Status changed from (1) Pending to (5) Completed
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Todor Todorov Aug 17, 2009 11:18 AM
the dvi cable was bad
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Casey Sonflieth Aug 17, 2009 10:55 AM
she has duel monitors and and the primary screen 
is just black and all it says power safe mode and 
rthe secondary screen is jsut blue with nothing 
on it. and she has rebuted four times now and she 
cannot do any work.

Phone: 8-8825
she is available all day
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