Service Request Ticket - # 33336

Service Request Information

CONTACT Name Kobold, Michelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 18, 2009 01:15 PM
Department Western Community Policing Institute Phone 14017
Location Email koboldm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20070670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 19in Flat Panel Monitor #1908FP
Serial No. CN0UW0426418082K0ECH Location PDR
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Oct 19, 2009 08:28 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Oct 19, 2009 08:28 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Oct 19, 2009 08:28 AM 
****This is an email****

Teresa -
 
You can go ahead and cancel the request...I'm not 
sure what day that was made - I'm thinking the 
first day of school.
 
Thanks anyway!
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Teresa Hutchinson Oct 16, 2009 03:38 PM 
****This is an email****

Hi Michelle,

We were just following up with your regarding a 
task that we have for you (#33336) that was 
relating to not being able to connect to the I 
drive.

If this is something that we can still be of 
assistance, just let us know and we'll be happy 
to help.

Thanks!
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Brian Berkley Aug 18, 2009 04:37 PM 
Task reassigned to Paul Lambert.
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Cinthya Mendez-Garcia Aug 18, 2009 01:15 PM 
located ITC room 101
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Cinthya Mendez-Garcia Aug 18, 2009 01:15 PM 
says it was working fine earlier today says she 
came back and now when she opens internet it 
displays "the page cannot be displayed" 

says her I-drive is not showing up at all. 

says she has tried restarting her machine but 
same thing happens. no internet or I-drive.

available times:
today until 4:30pm
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