Service Request Ticket - # 33357

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 19, 2009 02:55 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090077[Edit Inv] (opens in a new window) Bldg/Room WUC 111
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444594PF8JS Location B5*
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Aug 26, 2009 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Aug 26, 2009 02:44 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Aug 26, 2009 02:43 PM 
The AtoB usb cord is fine but can't get t to give
power to the usb ports in the monitor. I plugged
the keyboard and mouse into the thin and it works.
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Kevin Elmore Aug 19, 2009 02:55 PM 
The new monitors that have the USB connect-through
are not working consistently.  The Lab Attendant
station would not allow the keyboard and mouse to
function.  Another station, with monitor #
20090100[Edit Inv], quit while a student was logged in.  I
plugged the keyboard into the thin client so that
they could effectively log off.
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