Service Request Ticket - # 33362

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2009 10:16 AM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030854[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047320, FileMaker Pro 7 License from P0052260, Macromedia Contribute 3 with CPS from P0056987, Adobe Creative Suite 2 Premium WIN License from P0053186

Wired NIC 00:0C:F1:EA:34:7E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Aug 24, 2009 11:48 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 24, 2009 11:48 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Aug 24, 2009 10:02 AM 
the lady is here in the office until noon today
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Gabriel Thrash Aug 20, 2009 02:07 PM 
Went there and Tina said the student wouldn't be
back until monday.
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Kevin Elmore Aug 20, 2009 10:16 AM 
The I: drive will not come up on the old computer
that Gabe moved when they installed the new
machines.  The student is on the clock, hence the
priority listing.
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