Service Request Ticket - # 33364

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 20, 2009 01:01 PM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN4CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:34:D0:C8

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 20, 2009 01:36 PM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Aug 20, 2009 01:36 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Aug 20, 2009 01:35 PM 
put icons in all users desktop folder
 Add Attachment
Cinthya Mendez-Garcia Aug 20, 2009 01:01 PM 
says the banner icon is no longer on his desktop, 
says someone did this remotely from our end to 
fix this same problem with sue.
Add Attachment