Service Request Ticket - # 33377

Service Request Information

CONTACT Name Larson, Malissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2009 11:08 AM
Department Disability Access Services Phone 88250
Location Email larsonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090301[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFM7CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:34:D1:1E

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Teresa Hutchinson Sep 04, 2009 02:50 PM 
****This is an email****

Hey Teresa,
 From what I understand it wasn't really possible 
to regain the 
information that was in my inbox- so bummer...I 
just need to pay attention!
:)
Thanks for checking!
Malissa
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Kevin Elmore Sep 04, 2009 01:40 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Adam Wehner Sep 04, 2009 01:40 PM 
I am afraid it is lost.
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Teresa Hutchinson Sep 03, 2009 12:58 PM 
****This is an email****

Hi Malissa,
 
Hope things are going well!
 
We were just following up with you regarding a 
service request that we have for you (#33377) 
that was in regards to your email and calendar 
being deleted our your PDA.
 
Just following up that this has been taken care 
of.  Let us know if this is something that we an 
still be help with.  :)

Thanks so much!
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Adam Wehner Aug 27, 2009 11:21 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brad Dougherty Aug 25, 2009 09:03 AM 
Task reassigned to Adam Wehner.
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Kevin Elmore Aug 21, 2009 11:08 AM 
She wants to add that she's "really really sorry."
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Kevin Elmore Aug 21, 2009 11:08 AM 
She's using Thunderbird and she deleted all of her
email from it.  Her sync with her iPhone and her
personal station (WOU#20090302).
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