Service Request Ticket - # 33382

Service Request Information

CONTACT Name Keller, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2009 01:50 PM
Department Deaf Studies and Professional Studies Phone 88746
Location Email kellerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081155[Edit Inv] (opens in a new window) Bldg/Room DFSC Server Room
Service Tag DLSS5K1 Description Dell Latitude E6400, 2.53GHz, 1066MHz 6M L2 Cache
Serial No. DLSS5K1 Location Server Room

CPU Intel Core 2 Duo T9550(2.66GHz,6M L2, 1066MHZ FSB)


OS Windows 7 Pro, 64 bit Software Vista Downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0070962

Wired NIC 00:24:E8:B5:59:E1


Wireless NIC 00:22:FB:89:02:40

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Aug 21, 2009 01:50 PM 
Task reassigned to Self Resolved.
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Casey Sonflieth Aug 21, 2009 01:50 PM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Aug 21, 2009 01:50 PM 
I helped her fix the problem over the phone

ill complete the task
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