Service Request Ticket - # 33386

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 23, 2009 07:56 AM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090293[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN2CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:34:D1:74

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Aug 24, 2009 08:19 AM 
Status changed from (8) Closed- This is a Duplicate Task to (5) Completed
 Add Attachment
Richard Kavanagh student Aug 24, 2009 08:18 AM 
Task reassigned to Richard Kavanagh.
 Add Attachment
Richard Kavanagh student Aug 24, 2009 08:18 AM 
Status changed from (1) Pending to (8) Closed- This is a Duplicate Task
 Add Attachment
Richard Kavanagh student Aug 24, 2009 08:18 AM 
Duplicate of SR#33369
 Add Attachment
Kevin Elmore Aug 23, 2009 07:56 AM 
I notice in the apsc lab attendant station that
there is no H: drive (network H: anyway) access. 
On the Optiplex 960s, the H: drive is a removable
media drive.  Network drive access is not
apparent.  P: drive is accessible, though.
 Add Attachment