Service Request Ticket - # 33398

Service Request Information

CONTACT Name Carey, W. Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2009 12:17 PM
Department Campus Public Safety Phone 88822
Location Email careywj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060247[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 84L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:6E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Aug 24, 2009 04:25 PM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 24, 2009 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Aug 24, 2009 04:25 PM 
I called him. He says Bill was there and took care
of it.
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Casey Sonflieth Aug 24, 2009 12:17 PM 
he is working on his comp and he got a yellow box 
that popped up and saying that he has to activate 
something that he has never heard of on his 
computer.

it sounds like a virus

Phone: 8-8822
Email: careywj@wou.edu
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