Service Request Ticket - # 33400

Service Request Information

CONTACT Name Dalton, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2009 01:37 PM
Department College of Education Phone 88482
Location Email daltonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071214[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 4HVTGG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424, Filemaker Pro v9 from P0066371

Wired NIC 00:1E:C9:7C:BC:BE

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Sep 03, 2009 04:10 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Sep 03, 2009 04:10 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Sep 03, 2009 04:10 PM 
I asked her and she said that all printers were
connected.
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Cinthya Mendez-Garcia Aug 24, 2009 01:39 PM 
the computer WOU# 20071214[Edit Inv]
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Cinthya Mendez-Garcia Aug 24, 2009 01:38 PM 
says if someone needs to get a hold of her to 
just call# 8-8471 and someone from the department 
will pick up
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Cinthya Mendez-Garcia Aug 24, 2009 01:37 PM 
says they have a machine and a printer by the 
machine but the printer does not appear to be in 
the machine's drop down menu. she would like to 
have the printer set up to the computer. 

Printer WOU# 20071132[Edit Inv] 

available times:
anytime.
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