Service Request Ticket - # 33403

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 24, 2009 03:03 PM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060122[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 1C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A8:10:50

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Aug 26, 2009 05:07 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Aug 26, 2009 05:07 PM 
cleaned off all the harmful entries
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Lance Jewett Aug 26, 2009 02:48 PM 
Task reassigned to Lance Jewett.
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Cinthya Mendez-Garcia Aug 24, 2009 03:03 PM 
located in ITC 111
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Cinthya Mendez-Garcia Aug 24, 2009 03:03 PM 
called saying he just now recieved this window 
that is poping up saying detected spyware 
infection. says the windows security center just 
opened up on him. 

available times:
today until 5pm
says he will be out of town tomorrow and 
wednesday. says someone will be there, if anyone 
wants to go to his office when he is not in.
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