Service Request Ticket - # 33409

Service Request Information

CONTACT Name McDaniel, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 25, 2009 09:35 AM
Department Human Resources Phone 88963
Location Email mcdanieh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070984[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 2.66GHz, 4M, VT, 1333MHz FSB
Serial No. 9XVTBG1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066182 installed as Office Pro 2003, , Adobe Acrobat Pro v7 from P0059450 transferred from W#20040689 7/2008

Wired NIC 00:1E:C9:7B:0A:41

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Oct 05, 2009 08:17 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Oct 05, 2009 08:17 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Oct 05, 2009 08:17 AM 
Called and she is back to 1 computer and doesnt
need help.
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Lance Jewett Sep 15, 2009 04:38 PM 
Left a VM for availability
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Casey Sonflieth Aug 25, 2009 09:35 AM 
****This is an email****

 
Good morning! We recently lost our front desk 
person, so I've been moving back and forth from 
my desk to the front desk. I use Outlook in my 
office and had decided to use outlook at the 
front desk so I put my information in up there. 
Now I have lost all of the e-mails in my Inbox 
from my computer. My inbox shows at the front 
desk, but none of my folders are there. I need to 
have access to these e-mails at my desk, and I'm 
very concerned they are lost. Any help you can 
provide would be wonderful! It seems that the e-
mail has been set to delete after being opened.
 
Thanks! -Heather
 
WOU # 20070984[Edit Inv]
 
Heather M McDaniel | Human Resources Analyst | 
Western Oregon University| mcdanieh@wou.edu | 
O:   503.838.8963  503.838.8963 | F:  503.838.8144
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