Service Request Ticket - # 33423

Service Request Information

CONTACT Name Charlton, Deb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2009 08:37 AM
Department Graduate Studies Phone 88597
Location Email charltod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070780[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
Serial No. 8GF61G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410 installed as Office Pro 2003

Wired NIC 00:1E:C9:64:7E:57

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Aug 26, 2009 09:15 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Aug 26, 2009 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Aug 26, 2009 09:15 AM 
Installed Microsoft Office 2007 compatibility pack
and she could open the documents with no problem.
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Casey Sonflieth Aug 26, 2009 08:37 AM 
she is calling and asking if she can get an 
upgrade on what ever would be DOCX 

Phone: 8-8597
Email: charltod@wou.edu
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