Service Request Ticket - # 33428

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2009 10:44 AM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031369[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Precision Workstation 450 2.66GHz
Serial No. 8R4H251 Location PDR

CPU 2 Xeon 2.66GHz


OS Unknown Software MS Office Pro 2003 from P0049555, transfered from W#20030728 Acrobat Pro 7 from P0057687

Wired NIC 00:0D:56:F9:DC:5D

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Aug 31, 2009 09:45 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 31, 2009 09:45 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Aug 31, 2009 09:45 AM 
Ligoy is not in today, but Steve answered the
phone and said that it is no longer an issue.
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Casey Sonflieth Aug 27, 2009 09:33 AM 
he said someone came over yesterday and it 
started working. but now it is not working again
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Casey Sonflieth Aug 26, 2009 10:44 AM 
he is unable to print tot he lazerjet in the 
print shop.

it says error and a bunch of stuff. and it will 
print an error page 
he says it is communicating witht eh printer but 
it is not printing what they want.

Phone:8-8440
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