Service Request Ticket - # 33430

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2009 12:52 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051140[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0147 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:4D

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Aug 26, 2009 01:51 PM 
Task reassigned to Self Resolved.
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Brian Berkley Aug 26, 2009 01:51 PM 
Status changed from (1) Pending to (5) Completed
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Kevin Elmore Aug 26, 2009 12:52 PM 
the new monitors in the WUC 111 lab:  not all of
them are allowing the usb keyboard and mouse to
work through the monitor.  20051140[Edit Inv] is the lab
attendant's station.  I unplugged the keyboard and
mouse from the monitor and then into the thin
client in order to clock in and make this ticket.
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