Service Request Ticket - # 33434

Service Request Information

CONTACT Name Kernan, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 26, 2009 05:00 PM
Department University Computing Solutions Phone 88154
Location Email kernanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081041[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 24 inch, 2.66GHz Intel Core 2 Duo #Z0FE
Serial No. SYM910AW30TG Location PDR

CPU Intel Core 2 Duo SP9300(2.26GHz, 6M, 1066MHz FSB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 from P0070415, Adobe Master Coll. CS4 for MAC from P0072093,

Wired NIC 00:25:00:AA:1D:70


Wireless NIC 00:24:36:B8:30:2F


Bluetooth NIC 00:25:00:BD:60:46

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Nov 24, 2009 07:31 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Nov 24, 2009 07:31 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Nov 24, 2009 07:31 AM 
****This is an email****

no this was taken care of thank you.
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Teresa Hutchinson Nov 23, 2009 03:31 PM 
****This is an email****

Hi Rebecca,

We have an older service request (#33434) that 
was regarding needing Adobe WEB Premium CS4 for a 
MAC - #20081014[Edit Inv].

Is this something that we still need to do for 
you?  If so, just let us know and I'll update the 
service request.

Thanks!
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Rebecca Murphy Aug 27, 2009 11:52 AM 
Task reassigned to Rebecca Murphy.
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Tricia Flaherty Aug 26, 2009 05:00 PM 
We have ordered the Adobe MAster Collection for 
MAC for this station but are waiting on 
media...We need to get them the Adobe We Premium 
for MAC installed until the Master Collection 
media arrives...This is a High Priority task and 
the Contact over in the Studio is Larry's 
Students - Jay King or Rebecca Murphy in ITC004 
at 8-8678
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