Service Request Ticket - # 33439

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2009 09:50 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030708[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JRC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:3F:0D

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Sep 01, 2009 08:07 AM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Aug 27, 2009 11:49 AM 
Priority changed from (1) Highest Priority to (4) Moderate Priority.
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Richard Kavanagh student Aug 27, 2009 10:53 AM 
message was an IE redirect scam. Scanning for
viruses now. Needs a new computer though.
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Richard Kavanagh student Aug 27, 2009 10:21 AM 
Task reassigned to Richard Kavanagh.
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Casey Sonflieth Aug 27, 2009 09:50 AM 
she jsut got a message on her computer screen 
saying that her computer is under attack... 
sounds like a virus. ill make it highest priority.
it also said that possible data loss is.

it says there is 141 trojans . and a lot of other 
stuff.



Phone: 8-8344
Email
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