Service Request Ticket - # 33448

Service Request Information

CONTACT Name Gense, D Jay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2009 01:49 PM
Department The Research Institute Phone 88390
Location Email gensej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20081046[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
Serial No. 5Ck75j1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070415, Adobe Acrobat Pro9 from P0071944, SmartDraw 2012 UPG from VISA2011002723(primary install may share with laptopW#20090458), Microsoft WIN 7 Pro upgrade from P0083124, Adobe Acrobat ProXI(v.11) from P0090339

Wired NIC 00:24:E8:0F:69:47

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 03, 2009 04:08 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 03, 2009 04:08 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 03, 2009 04:08 PM 
Installed Adobe Acrobat Pro 9.
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Courtney Wehner Aug 27, 2009 01:49 PM 
The software is on the T:
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