Service Request Ticket - # 33449

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 27, 2009 01:57 PM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090310[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFMYVH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:D2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 30, 2009 01:38 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 30, 2009 01:38 PM 
She will run SPSS from the terminal server, as per
UCS policy.
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Dale Goodell Sep 08, 2009 04:29 PM 
Most likely, she doesn't have a license for SPSS
and should be running from a terminal server. 
Also need to make sure she isn't running something
else.  I've requested that Josh pull her old box
and I'll make sure.
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Dale Goodell Sep 02, 2009 04:19 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Sep 02, 2009 04:18 PM 
Tuesday morning.  Need to install SPSS on her new
machine.  She has a license and the software had
been installed on her old box.
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Dale Goodell Sep 02, 2009 04:18 PM 
Task reassigned to UCS Tech.
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Dale Goodell Sep 02, 2009 04:18 PM 
Status changed from (5) Completed to (1) Pending
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Dale Goodell Sep 01, 2009 12:53 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Sep 01, 2009 12:53 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Sep 01, 2009 12:53 PM 
Task reassigned to UCS Tech.
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Dale Goodell Sep 01, 2009 12:53 PM 
Status changed from (5) Completed to (1) Pending
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Dale Goodell Aug 31, 2009 10:50 AM 
Linda also needs: 
PrintMaster 11
Kodak Easyshare v6.0120
Canon Zoom Browser EX v5
Netscape 7.1
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Courtney Wehner Aug 27, 2009 01:58 PM 
The computer and monitor are on the counter by 
the tech office.  This is not a rush, so I 
assigned it to Dale knowing he would be out of 
the office the rest of the week.
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