Service Request Ticket - # 33464

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2009 08:25 AM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060122[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 1C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A8:10:50

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 16, 2009 09:13 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 16, 2009 09:13 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 16, 2009 09:13 AM 
Said he has access to his I: drive now.
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Casey Sonflieth Sep 14, 2009 09:21 AM 
actually your going to have to complete the 
task..it will not let me
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Casey Sonflieth Sep 14, 2009 09:20 AM 
he called back and said that it is up and running
ill close the task for you gabe
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Gabriel Thrash Sep 04, 2009 01:30 PM 
Called and left vmail.

****This is an email****
Hi this is Gabe with UCS, and I am emailing you to
see if you were still having trouble connecting to
your I: drive.  If so you can call us back at ext
88925, and we will send someone over to fix it for
you.
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Casey Sonflieth Aug 31, 2009 08:25 AM 
he is unable to connect to the I drive.

Phone: 1-4003
Email: tighes@wou.edu
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