Service Request Ticket - # 33468

Service Request Information

CONTACT Name Blazer, Leon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2009 10:25 AM
Department Athletics Phone 88384
Location Email blazerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050953[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz/2MB Cache/533MHz
Serial No. HSP3X81 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0055522, Eagle Eye Motion Analysis from P0068200 1st install 11/13/2008

Wired NIC 00:14:22:DF:E6:5F


Wireless NIC 00:13:CE:65:8D:27

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Aug 31, 2009 11:15 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Aug 31, 2009 11:15 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Aug 31, 2009 11:15 AM 
Sent email.
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Brian Berkley Aug 31, 2009 11:14 AM 
authorized the file in sophos EM console
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Casey Sonflieth Aug 31, 2009 10:25 AM 
he is having trouble dling a file called 
pavtubedvdripper

the sohpos keeps popping up saying there is a 
suspicious file.

Cell phone and he is on a deadline and past it 
already call his cell he is in the gym: 425-65-
6215
Email: blazerl@wou.edu
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