Service Request Ticket

Service Request Information

CONTACT	Name	Hendrickson, Angela	Date	Aug 31, 2009 11:16 AM
	Department	Center for Academic Innovation	Phone	88042
	Location		Email	hendrica@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20081165 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHz FSB
	Serial No.	GB3H5J1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista Bus downgraded to WIN XP Pro SP3, Microsoft Office 2007 Pro Plus license from P0070962, Filemaker Pro 7 from P0052260, FileMaker Pro 11 from P0082550
	Wired NIC	00:24:E8:1B:63:E4

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Dec 29, 2009 09:03 AM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Dec 29, 2009 09:03 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Teresa Hutchinson	Dec 29, 2009 09:03 AM	Closed - 5 days, no contact	Add Attachment
Teresa Hutchinson	Dec 21, 2009 02:51 PM	**This is an email** Hi Angela, We were just going through our service requests and we have one for you (#33470) relating to needing some old emails. If this is something that we can still be of assistance with, just let us know. Thanks!	Add Attachment
Brian Berkley	Aug 31, 2009 11:33 AM	Task reassigned to Bill Kernan.	Add Attachment
Brian Berkley	Aug 31, 2009 11:32 AM	Task reassigned to Network Support.	Add Attachment
Casey Sonflieth	Aug 31, 2009 11:16 AM	she has some emails that were put into the trash folder and they have been deleted and she would like them back atleast going back the past year. she wants to know if someone can do that. Phone: 8-8042 Email: hendrica@wou.edu	Add Attachment