Service Request Ticket - # 33483

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2009 07:49 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060331[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB00D8 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059051

Wired NIC 00:14:4F:48:83:56

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ttodorov05@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Sep 01, 2009 08:22 AM 
Task reassigned to Todor Todorov.
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Todor Todorov Sep 01, 2009 08:22 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Sep 01, 2009 08:22 AM 
Dave reset the thin client and it works now.
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Casey Sonflieth Sep 01, 2009 07:49 AM 
when she hit the restart the only only thing that 
pops up is with the sun java. and there is a 
black little screen with a bunch of number

Phone: 8-9524
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