Service Request Ticket - # 33488

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2009 09:46 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070445[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag 5VC61F1 Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 5VC61F1 Location ITC Hallway (was I. Amerson, TR)

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows dongraded to XP Pro sp2, Office from TRI site license

Wired NIC 00:1A:A0:6F:CF:D3

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Sep 01, 2009 09:47 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth Sep 01, 2009 09:47 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Sep 01, 2009 09:47 AM 
she figured it out while she was on the phone
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Casey Sonflieth Sep 01, 2009 09:46 AM 
she has an employee that needs a printer 
installed into room TODD 119 and the printer is 
already there. the printer is already hooked up 
but it is having issues witht eh printing margins

Printer #: 20070428[Edit Inv]

Phone: 8-8786
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