Service Request Ticket - # 33489

Service Request Information

CONTACT Name Blanco, Gina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2009 11:32 AM
Department Regional Resource Center on Deafness Phone 88445
Location Email blancog@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060224[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. H1L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:F9

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 25, 2009 10:12 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 25, 2009 10:12 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 25, 2009 10:12 AM 
Connected the computer to RR-RRCD on bart.
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Lance Jewett Sep 24, 2009 11:45 PM 
Task reassigned to UCS Tech.
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Chris Marsaglia Sep 24, 2009 01:51 PM 
She called back and needs it done ASAP
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Chris Marsaglia Sep 24, 2009 11:43 AM 
Status changed from (5) Completed to (1) Pending
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Chris Marsaglia Sep 24, 2009 11:43 AM 
Priority changed from (3) Priority to (2) High Priority.
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Chris Marsaglia Sep 24, 2009 11:43 AM 
Student Worker, Krislyn Nance, would like to be 
called about the final steps on how to hook up 
her computer to the printer. It seems that she is 
connected to RR/CD Gina. She needs it to be 
hooked up to RR/CD Bart.
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Lance Jewett Sep 03, 2009 04:12 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Sep 03, 2009 04:11 PM 
Task reassigned to Lance Jewett.
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Casey Sonflieth Sep 01, 2009 11:32 AM 
She has a printer # 2000610 RR/CD Bart

that needs to be hookeup up to the computer 
20060224[Edit Inv]

Phone:8-8445
Email: blancog@wou.edu
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