Service Request Ticket - # 33492

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 01, 2009 11:57 AM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DTC0Y41 Location PDR 2023 Giveaway

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:7D:54:AE

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Sep 08, 2009 01:14 PM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Sep 08, 2009 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Sep 08, 2009 01:14 PM 
Task was for Ligoy Gamaney instead of Scott Carter.
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Casey Sonflieth Sep 08, 2009 11:50 AM 
Hey Gabe, sorry i have no idea why this is under 
scott carters name but it is supposed to be under
Lee Gamaney in the print shop
sorry for the confusion.

can you email him what you had emailed scott 
carter?

Thanks
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Gabriel Thrash Sep 03, 2009 02:48 PM 
He is gone until Sept. 9

****This is an email****
Hi this is Gabe with UCS.  I am emailing you to
see if you were still having a problem with the J:
showing up, or has that been taken care of already?
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Casey Sonflieth Sep 01, 2009 11:57 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth Sep 01, 2009 11:57 AM 
they are in the print shop and the computer will 
not upload the J drive.

Phone: 8-8848
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